Industry Solutions

Solutions by Industry

Insurance

Solutions

  • Accounts Payables
  • Accounts Receivables
  • Claims Processing
  • Consumer Services
  • Email Management
  • Financial Services
  • Fraud and Enforcement
  • Human Resources
  • Legal
  • Life and Health / Managed Care
  • Payroll
  • Procurement
  • Property and Casualty

Description

With deregulation, increased competition, increased regulatory compliance mandates, and the need for the highest level of customer satisfaction, insurance companies must become even more efficient and effective in daily operations. That's why it makes sense for insurance companies to use Document Imaging Solutions' (DIS) configurable e-DMS/Workflow.NET suite of products, enterprise Content Management Solutions (EDMS). The e-DMS/Workflow.NET suite eliminates the paper chase by providing technology that can integrate existing systems (CRM, ERP and other applications) into one seamless electronic system for sharing, distributing, and tracking mission critical documents and related data.

One of the greatest benefits to implementing the e-DMS/Workflow.NET suite of products is more efficient customer service. Insurance companies must find a way to obtain new customers while preserving their current customers. By giving the end user direct access to all customer related documentation and streamlining business processes that pertain to the customer, their goal can be achieved.

Streamlining business processes also affects the bottom-line. By decreasing operating expenses, insurance companies can save money and in turn pass on the savings to their customers.

The e-DMS/Workflow.NET suite is solving many issues Insurance Companies face today:

  • Improved customer service.
  • Improved disaster recovery response time
  • Improved responsiveness and communication among various departments
  • Reduced cycle-times associated with customer related and mission critical business processes
  • Electronically controlled and audited steps in mission-critical business processes
  • Improved knowledge-worker productivity
  • Preservation of vital records
  • Compliance with corporate and regulatory agency record retention and auditing requirements
  • Document control and maintenance of absolute document file integrity with automatic version control features
  • Decreased on-site storage costs