Customer Center

Contacting Support

You may reach the technical support department by one of the following methods.

Technical Operations Center
Document Imaging Solutions, Inc.
800 Crosspointe Road, Suite E
Gahanna, OH 43230
United States
Toll Free: (866) 575-9521 (8am - 5pm EST)
Fax: (614) 575-9522
E-mail: support@DISolutions.com
[ Yahoo! Maps ]
Map of 100 Granite Drive
Media, Pa 19063

To assist us in better supporting our clients, please have all pertinent data ready before contacting our support team including:

  • software title
  • software version
  • detailed description of your problem (error message, etc.)
  • what you were doing when the problem occurred
  • what other applications were running when the problem occurred